Shipping & Delivery

01 / Shipping charges

Within Ireland

€9.99 EUR

International

€24.99 EUR

These are the standard shipping charges. Delivery availability and the final charge must be confirmed before you pay. Any destination restrictions will be disclosed before an order is accepted.

02 / Production & dispatch

Dispatch times vary with the nature and production of each item. The applicable production and dispatch window will be stated on the item listing or communicated before you place your order. There is no single dispatch promise covering every garment. Please review the item’s dispatch information before buying.

Dispatch means your parcel is handed to the carrier; it is not the delivery date. Any delivery estimate will be identified separately. We will notify you if the agreed dispatch window changes. If we cannot meet an agreed delivery date, contact customer support to discuss your options, including cancellation where applicable. Your statutory delivery and cancellation rights remain unaffected.

03 / International deliveries

International shipments may be subject to customs checks, import duties and local taxes. Where applicable, these are charged by the destination authorities and are the recipient’s responsibility unless expressly included in your order total. Customs clearance can affect delivery times.

04 / Address changes, delays & missing parcels

Check your delivery address before placing an order. For corrections, delays or a parcel that has not arrived, contact customer support with your order number. Address changes may not be possible after dispatch. SAINTYAMI remains responsible for delivery until you, or someone you nominate, receives the goods, except where the law provides otherwise for a carrier you independently arrange.